Help and Contact

Our FAQ section is here to help you answer the most frequent questions.

Frequently Asked Questions

When and how do I receive my tickets?
What should I do if I haven’t received my tickets?
How can I pay for my order?
Where can I find the Card Verification Code on my payment card?
Why do you need my phone number?
How many tickets can I book at once?
How secure is my booking?

Contact

We are happy to answer your enquiry as soon as possible directly, please complete the following form.
Information about the processing of personal data can be found in our privacy policy.

Customer Service

If you have questions about the order and the payment

You can contact our customer service for questions about the order and the payment by phone under
0333 344 6250
Calls to this number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes you may have in the same way as 01 and 02 calls from any kind of line including mobile, BT, other fixed line or payphone.
Mon-Fri 9:00 a.m. to 8:00 p.m., Sat-Sun 10:00 a.m. to 4:00 p.m