Help and Contact
Our FAQ section is here to help you answer the most frequent questions.
Frequently Asked Questions
When and how do I receive my tickets? keyboard_arrow_right
I haven't received my tickets. What should I do? keyboard_arrow_right
What payment options are available? keyboard_arrow_right
What is the card security number on my credit card, and where can I find it? keyboard_arrow_right
Why should I enter my telephone number? keyboard_arrow_right
What information will I find in the basket? keyboard_arrow_right
How many tickets can I book at once in the online shop? keyboard_arrow_right
How secure is a booking via the online shop? keyboard_arrow_right
We are happy to answer your enquiry as soon as possible directly, please complete the following form.
If you have questions about the order and the payment
You can contact our customer service for questions about the order and the payment by phone under
+49 (0)40 - 555 558 826 (Local rate)
Mon-Fri 8:00 a.m. to 6:00 p.m., Sat-Sun 10:00 a.m. to 3:00 p.m.